Helply

Helply

Suggestions

Multilevel Suggestion

Configure and save multi-level suggestions with follow-up options.

Last updated on 25 Jan, 2026

Let's do it together!

Step 1: Navigate to Configure

On the left panel, navigate to Configure to access suggestion settings.

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Step 2: Select Suggestions

From the Configure menu, select Suggestions.

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Step 3: Create New Suggestion

Click New in the top right corner to start creating a suggestion.

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Step 4: Choose Multi Level

Select Multilevel to provide answers with follow-up suggestions.

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Step 5: Name Your Suggestion

Give your suggestion a name to identify it later.

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Step 6: Enter Initial Response

Input the initial response for your suggestion.

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Step 7: Add Sub Suggestions

Start adding sub suggestions by filling in the title and answer for each.

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Step 8: Add Sub Suggestion

Click the Add Sub Suggestion button to include more sub suggestions.

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Step 9: Continue Adding Suggestions

Keep adding as many suggestions as needed for your multi-level response.

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Step 10: Format Your Text

Use the formatting bar to format your text as desired.

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Step 11: Refresh Preview

Refresh the preview window on the right to see your changes.

TIP: Always refresh your test widget before performing a new test in Helply for up-to-date results.
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Step 12: Test Your Suggestion

Click the Suggestion button to test how it responds.

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Step 13: Save Your Work

Click Save at the top of the page to save your multi-level suggestion.

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