Helply

Helply

Configure

Persona

Set personality and features for your Helply agent.

Last updated on 25 Jan, 2026

Let's do it together!

Step 1: Navigate to Configure

Navigate to configure on the left sidebar to access settings for your Helply agent.

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Step 2: Select Persona

Select Persona to set the personality for your Helply agent.

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Step 3: Preview Changes

Keep an eye on the Preview window on the right to see a preview of your changes.

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Step 4: Change Tone

Click the Tone drop-down to choose a different tone for your agent.

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Step 5: Enable Emoji Usage

Enable the Toggle button to allow emoji usage.

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Step 6: Ask for More Help

Enable the Toggle button for Ask for more Help to prompt the AI agent to offer further assistance.

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Step 7: Show References

Enable the Show Reference button to allow your AI agent to display references with its responses.

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Step 8: Save Changes

Remember to click Save at the top to save all your changes.

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