VIP concierge that guarantees 65% AI resolution
Your dedicated AI support engineer works with you beyond setup to configure workflows, review real conversations, close knowledge gaps, and continuously optimize performance until the guarantee is met.
This is how we enforce the outcome, not a one-time onboarding step.
6 Simple steps ✅
Take steps to have your AI support agent fully live in 14 days guaranteed:
STEP 1 (Day 1)
Qualification and data review:
We review your help desk setup, historical tickets, and knowledge base to confirm fit and define success criteria.
STEP 2 (Days 2-3)
Kickoff and baseline training:
We train your AI and establish a clear baseline for resolution performance.
STEP 3 (Same day)
Private Slack setup:
Get direct access to your dedicated AI support engineer in a private Slack channel.
STEP 4 (Days 3-10)
Configuration and optimization:
We configure workflows, actions, and escalation rules, then iterate on real conversations to improve resolution quality.
STEP 5 (Day 14)
Launch:
Your AI agent goes live in production, handling real customer conversations safely and accurately.
STEP 6 (Weeks 3-12+)
Continuous optimization:
We review performance weekly, close knowledge gaps, and optimize until the resolution guarantee is met.
Checklist:
Complete the onboarding questionnaire.
Our team reviews your help desk setup, historical tickets, and knowledge base the same day.
Once approved, we confirm your kickoff call and set up your private Slack channel.
Ready to join the VIP program?
Work 1-1 with a dedicated AI support engineer through our VIP Concierge, included at no extra cost.
We guarantee a 65% resolution rate within 90 days, or you pay nothing.