Helply

Helply

Configure

Guidance

Customize your AI agent's response and behavior.

Last updated on 26 Jan, 2026

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Step 1: Understand Guidance

Guidance helps shape how your AI agent interacts with users by setting goals, tone, and rules.

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Step 2: Personalize Responses

Utilize attributes to make interactions more personal, such as addressing users by their first name.

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Step 3: Set Attributes

Follow the Contacts attributes to define the necessary attributes for your guidance.

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Step 4: Add Attributes

Access the designated area to add the attributes needed for your AI agent. Refer to the Contacts article for additional information on setting attributes.

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Step 5: Learn More

Refer to the Attributes article for additional information on setting attributes.

Step 6: Version Control

Revert to an older version if needed, ensuring stability in your AI agent's responses.

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