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Helply

Helply

Configure

Guidance

Customize your AI agent's response and behavior.

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Step 1: Understand Guidance

Guidance helps shape how your AI agent interacts with users by setting goals, tone, and rules.

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Step 2: Personalize Responses

Utilize attributes to make interactions more personal, such as addressing users by their first name.

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Step 3: Set Attributes

Follow the Contacts attributes to define the necessary attributes for your guidance.

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Step 4: Add Attributes

Access the designated area to add the attributes needed for your AI agent. Refer to the Contacts article for additional information on setting attributes.

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Step 5: Learn More

Refer to the Attributes article for additional information on setting attributes.

Step 6: Version Control

Revert to an older version if needed, ensuring stability in your AI agent's responses.

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Related Articles

Quickstart: Contacts & User Attributes

Learn the basics of how Contacts and User Attributes work in Helply

User Attributes

Learn what User Attributes are, and how they’re used to personalize AI responses in Helply.

Contacts

Learn how Contacts are created and managed in Helply

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