Introduction
Quickstart
Onboarding Guide
VIP Program
Sync Help Desk
Import Websites
Text Training
Upload Files
Q&A Training
Playground
Manage Integrations
Zendesk Tickets for Helply
Zendesk Messaging for Helply
Appearance
Persona
Guidance
Escalation
Callouts
View Chats
Chat States
Utilize Gap Finder Tool
Launch & Install Helply
Create Actions
API Call Action
External API
Performance Stats
Quickstart: Contacts & User Attributes
User Attributes
Contacts
Invite Members
Manage Members
Rate limits
Helply's Outcome Based Pricing
How Escalations Are Counted in Helply
Helply
Billing & Administration
Last updated on 20 Jan, 2026