Suggestions
Multilevel Suggestion
Configure and save multi-level suggestions with follow-up options.
#Let's do it together!
#Step 1: Navigate to Configure
On the left panel, navigate to Configure to access suggestion settings.
#Step 2: Select Suggestions
From the Configure menu, select Suggestions.
#Step 3: Create New Suggestion
Click New in the top right corner to start creating a suggestion.
#Step 4: Choose Multi Level
Select Multilevel to provide answers with follow-up suggestions.
#Step 5: Name Your Suggestion
Give your suggestion a name to identify it later.
#Step 6: Enter Initial Response
Input the initial response for your suggestion.
#Step 7: Add Sub Suggestions
Start adding sub suggestions by filling in the title and answer for each.
#Step 8: Add Sub Suggestion
Click the Add Sub Suggestion button to include more sub suggestions.
#Step 9: Continue Adding Suggestions
Keep adding as many suggestions as needed for your multi-level response.
#Step 10: Format Your Text
Use the formatting bar to format your text as desired.
#Step 11: Refresh Preview
Refresh the preview window on the right to see your changes.
TIP: Always refresh your test widget before performing a new test in Helply for up-to-date results.
#Step 12: Test Your Suggestion
Click the Suggestion button to test how it responds.
#Step 13: Save Your Work
Click Save at the top of the page to save your multi-level suggestion.