Training
Upload Files
Upload PDFs and Word documents to train your Helply agents.
#Let's do it together!
#Step 1: Navigate to Training
Navigate to the Training section on the left panel.
#Step 2: Select File
Select File to proceed with uploading documents.
#Step 3: Review Supported Types
The supported file types are pdf, doc, docx, and txt.
NOTE: When uploading a PDF, ensure you can select and highlight text within the document before uploading.
#Step 4: Upload Document
Click the Upload button to upload your document. Alternatively, drag and drop your document in the Add Files field.
#Step 5: Training the Agent
Once the file is added, Helply will train it to your agent automatically.
#Step 6: Manage Your Files
Manage your uploaded files by clicking on them in the list.
#Step 7: Delete if Needed
If necessary, delete a file by clicking the three dots and selecting Delete.