Billing & Administration

Enable MFA

Enable Multi Factor Authentication for your Helply account.



Follow these steps to secure your Helply account with Multi Factor Authentication. Let's look at the steps:

#Step 1: Open Settings

Click the profile icon in the top right corner, then select Settings.



#Step 2: Start MFA Setup

Scroll down in the Profile section and navigate to Multi-Factor Authentication, then select Set Up a New Factor.



#Step 3: Name Your Device

Enter a name for your device, then select Set Factor Name.



#Step 4: Scan QR Code

Scan the QR code with your Authenticator app.



#Step 5: Enter Authentication Code

Once scanned, enter your authentication code.



#Step 6: Enable Factor

After entering your code, click Enable Factor now.



Your Helply profile is now secured with Multi Factor Authentication.

#FAQ

What authenticator application can I use?

You can use any authenticator app on your mobile device, whichever you prefer. Some examples include:

  • Google Authenticator
  • Microsoft Authenticator
  • Authy
It's asking me for a code and I can't log in?

If you receive a login code error and are unable to access your authenticator application for MFA, please reach out to our support team at [email protected] for further assistance.