HelplyHelply
⌘K
  • Getting Started
    • Introduction
    • Quickstart
    • Onboarding Guide
    • VIP Program
  • Training
    • Sync Help Desk
    • Import Websites
    • Text Training
    • Upload Files
    • Q&A Training
    • Playground
  • Integrations
    • Manage Integrations
    • Zendesk Tickets for Helply
    • Zendesk Messaging for Helply
  • Configure
    • Appearance
    • Persona
    • Guidance
    • Escalation
    • Callouts
    • Suggestions
      • Suggested Search
      • Custom Message Suggestion
      • Escalation Suggestion
      • Multilevel Suggestion
  • Chats
    • View Chats
    • Chat States
  • Gap Finder
    • Utilize Gap Finder Tool
  • Launch
    • Launch & Install Helply
    • Tips: Launch
      • Hiding the Helply Widget on Specific Pages for Mobile Devices
      • Instructions for Setting Contact Information in the Helply AI agent
      • Triggering the Helply Widget via Custom Button
      • How to Embed the Helply Widget in a Section (Not a Fixed Embed)
      • Customizing the Widget Trigger
  • Actions
    • Create Actions
    • API Call Action
  • API
    • External API
  • Analytics
    • Performance Stats
  • Contacts
    • Quickstart: Contacts & User Attributes
    • User Attributes
    • Contacts
  • Billing & Administration
    • Invite Members
    • Manage Members
    • Enable MFA
    • Rate limits
    • Export Chats
    • Helply's Outcome Based Pricing
    • How Escalations Are Counted in Helply
    • Tips: Administration
  • Guides
    • Troubleshoot AI Responses
HelplyHelply

Documentation

Meet the next generation of AI support built for modern CX teams — an intelligent help bot that instantly resolves tier-1 questions, automates routine support, and delivers accurate answers.

Guides

Quickstart

Deploy your Helply AI Agent in Minutes.

Training

Import Help Desk data and manage training for your Helply AI agent.

Configure

Configure the appearance and behavior of your Helply agent.

Launch & Install Helply

Launch and install your Helply AI agent on your website or app.

Analytics

Monitor your Helply agent's analytics and performance metrics.

Gap Finder

Identify and fill knowledge gaps in your AI agent.



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