Getting Started
Get a fully live AI support agent in 14 days with VIP 1-1 concierge support.
Your dedicated AI support engineer works with you beyond setup to configure workflows, review real conversations, close knowledge gaps, and continuously optimize performance until the guarantee is met.
This is how we enforce the outcome, not a one-time onboarding step.
Take steps to have your AI support agent fully live in 14 days guaranteed:
Qualification and data review:
We review your help desk setup, historical tickets, and knowledge base to confirm fit and define success criteria.
Kickoff and baseline training:
We train your AI and establish a clear baseline for resolution performance.
Private Slack setup:
Get direct access to your dedicated AI support engineer in a private Slack channel.
Configuration and optimization:
We configure workflows, actions, and escalation rules, then iterate on real conversations to improve resolution quality.
Launch:
Your AI agent goes live in production, handling real customer conversations safely and accurately.
Continuous optimization:
We review performance weekly, close knowledge gaps, and optimize until the resolution guarantee is met.
Checklist:
Work 1-1 with a dedicated AI support engineer through our VIP Concierge, included at no extra cost.
We guarantee a 50% resolution rate within 90 days, or you pay nothing.