Training
Add and test training material for Helply Agent.
Click Training on the left to access the training materials.
Select Text to manage text training materials.
Add a title for your text training material.
In the Text field, add the Answer corresponding to the title.
You can use the toolbar above to format your text as needed.
Once done, click Train on Text to save your training material.
Below, you will see a list of the text training material added to Helply Agent.
Select the text to edit it if necessary.
Click Save Changes to save any modifications.
To delete training material, click the three dots and select Delete.
Go to Playground on the left to test the Helply Test Agent.
Before testing, click the three dots on the top right and reset the conversation.
Type the question in the text box below and click Send.
Ensure the training material is added and reset the test widget when testing. Avoid using old threads when testing new training material.
Select the material in the list below and make your edits before saving.